What We Collect and Why We Use It
We collect the information you provide when you register — your name, email address, contact number and preferred payment method. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost or GrabPay, we record transaction references to verify the movement of funds to
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and from your account wallet. We also log device identifiers and session data so your account stays consistent whether you switch between your phone browser and a desktop session. We do not sell your personal information to third parties. Data is shared only where required to
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process a payment, verify your account identity or comply with a legal obligation applicable where local law permits. We keep your data for as long as your account remains active and for a defined period after closure, in line with applicable retention rules. If you want
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to know exactly what we hold on you, or if you want to request a correction, our support team is the right first contact.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.